Q: Are you a manufacturer or a trade company?

A: We are manufacturer.

Q: Where is you factory located? How can I visit there?

A: Our factory is located in Hangzhou, Zhejang Province, China, about 1 hour by train from Shanghai. All our clients, from home and abroad, are warmly welcome!

Q: Would you send me a sample to check the quality before I order?

A: Yes, we send samples.

If you become our agency or repeat customers, we supply free samples.

Q: How does your factory do regarding quality control?

A:

1) 100% QC inspection before shipment.

2) Skillful workers care every detail in handling the production and package processes.

Quality Control Department is specially responsible for quality checking in each process.

Q: What about the MOQ?

A: MOQ is 100pcs, but small test order is also acceptable in the first time.

Q: What about the warranty?

A: Warranty for test analyzer: 24 Months

Shelf life for test analyzer: 5 Years

(Shelf life for test analyzer with built-in lithium battery: 4 Years)

Shelf life for electrochemical test strip: 24 Months

Shelf life for dry chemistry test strip: 12 Months

Q: Do you support OEM and ODM.

A: Yes, we support OEM and ODM. MOQ: 1000units device, test strips 5000boxes. Any more question, please leave us messages.